{"id":269487,"date":"2021-02-08T11:52:46","date_gmt":"2021-02-08T11:52:46","guid":{"rendered":"https:\/\/cloudshepherd.co.uk\/?page_id=269487"},"modified":"2023-06-20T07:03:14","modified_gmt":"2023-06-20T07:03:14","slug":"it-support","status":"publish","type":"page","link":"https:\/\/cloudshepherd.co.uk\/index.php\/it-support\/","title":{"rendered":"IT Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#474747″ background_image=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2020\/05\/cloud-desktop-scaled.jpg” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Business Tech Support ” button_text=”Click Here” _builder_version=”4.16″ header_level=”h1″ header_font=”|700|||||||” header_text_align=”left” header_font_size=”33px” header_line_height=”2em” body_font=”|600|||||||” body_font_size=”18px” background_color=”rgba(0,0,0,0)” width=”100%” max_width=”100%” custom_margin_tablet=”” custom_margin_phone=”-50px||-30px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|false” header_font_tablet=”” header_font_phone=”” header_font_last_edited=”on|phone” module_alignment_tablet=”” module_alignment_phone=”” module_alignment_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

We deliver 24\/7 IT support, IT security, cloud managed desktops, telephony and data services, we keep your IT systems working.<\/p>\n

Whatever you need whenever you need it.<\/p>\n

[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_contact_form use_spam_service=”on” recaptcha_list=”Google recap-0″ recaptcha_min_score=”0.1″ custom_message=”Email from IT Support||et_pb_line_break_holder||||et_pb_line_break_holder||%%First_Name%%||et_pb_line_break_holder||%%Company_Name%%||et_pb_line_break_holder||%%Company_Email%%||et_pb_line_break_holder||%%Company_Size%%||et_pb_line_break_holder||%%Mobile_Number%%” use_redirect=”on” redirect_url=”https:\/\/cloudshepherd.co.uk\/index.php\/email-success\/” submit_button_text=”Get a quote” _builder_version=”4.16″ _unique_id=”54ccc704-d1b6-47c7-8cf8-f4a44e49bcb6″ form_field_background_color=”#ffffff” form_field_text_color=”#666666″ form_field_focus_background_color=”#00b0d8″ form_field_focus_text_color=”#ffffff” form_field_font=”Barlow|600|||||||” custom_button=”on” button_text_size=”17px” button_text_color=”#ffffff” button_bg_color=”#0da0c5″ button_border_width=”1px” button_border_color=”#ffffff” button_border_radius=”0px” button_letter_spacing=”0px” button_font=”||||||||” button_use_icon=”off” button_custom_margin=”|3px|||false|false” button_custom_padding=”||||false|false” button_custom_padding_tablet=”|220px||220px|false|true” button_custom_padding_phone=”|10px||10px|false|false” button_custom_padding_last_edited=”off|phone” button_text_shadow_style=”preset1″ box_shadow_style_button=”preset3″ global_colors_info=”{}” button_custom_padding__hover_enabled=”off|desktop”][et_pb_contact_field field_id=”First_Name” field_title=”First Name” allowed_symbols=”letters” fullwidth_field=”on” _builder_version=”4.16″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Company_Name” field_title=”Company Name” allowed_symbols=”letters” fullwidth_field=”on” _builder_version=”4.16″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Company_Email” field_title=”Company Email” field_type=”email” fullwidth_field=”on” _builder_version=”4.16″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Company_Size” field_title=”Company Size” field_type=”select” select_options=”%91{%22value%22:%220-5%22,%22checked%22:0,%22dragID%22:-1},{%22value%22:%226-20%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%2221-50%22,%22checked%22:0,%22dragID%22:1},{%22value%22:%2251-200%22,%22checked%22:0,%22dragID%22:2},{%22value%22:%22201-1000%22,%22checked%22:0,%22dragID%22:3},{%22value%22:%221000+%22,%22checked%22:0,%22dragID%22:4}%93″ fullwidth_field=”on” _builder_version=”4.16″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Mobile_Number” field_title=”Telephone number” allowed_symbols=”numbers” fullwidth_field=”on” _builder_version=”4.16″ border_radii=”on|15px|15px|15px|15px” global_colors_info=”{}”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_margin=”-50px||-50px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_video src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/Edwardraine-CloudShepherd-1080p-210218.mp4″ play_icon_color=”#e02b20″ thumbnail_overlay_color=”rgba(0,0,0,0.6)” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|off|off” _builder_version=”4.16″ background_color=”#ffffff” height=”251px” height_tablet=”303px” height_phone=”” height_last_edited=”on|tablet” custom_margin=”||||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}” height__hover_enabled=”on|desktop” top_divider_height__hover_enabled=”off|desktop” height__hover=”251px”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n

Is your IT working as it should?<\/h2>\n

 <\/p>\n

Is it unreliable, frustrating, affecting company productivity, are staff and customers compaining? Do simple issues not get addressed and when they do is turn around too long?<\/p>\n

Then you are not alone, many organisations have IT operational issues either with suppliers or internal teams. We are here to solve these issues and get you where you need to be.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#0da0c5″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_orientation=”center” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

The Cloud Shepherd Way<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_text_color=”#ffffff” header_2_text_color=”#ffffff” header_3_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

Customer first<\/h3>\n

Our aim to give our customers the best experience they have ever had with any supplier, for us its all about the relationship, and this is built on our foundation of honesty, openness and putting the client first. <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_text_color=”#ffffff” header_2_text_color=”#ffffff” header_3_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

We have you covered<\/h3>\n

We monitor everything we can 24 hours a day, 7 days a week, so if something goes wrong we know before the customer, We deliver the most proactive IT service we believe possible.<\/p>\n

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Evolve and improve<\/h3>\n

We always review if a customer is getting what they need from their IT we will make recommendations and help plan an effective IT strategy<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” header_text_color=”#ffffff” header_2_text_color=”#ffffff” header_3_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

Safety Safety Safety<\/h3>\n

Everything we do is from a basis of safety, from data leakage to back-ups and data handling processes we are focused on making sure the best practices are used, by our customers and ourselves.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|off|off” _builder_version=”4.16″ min_height=”100px” animation_style=”fade” border_color_top=”#000000″ global_colors_info=”{}”][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/6.png” title_text=”6″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/5.png” title_text=”5″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/4.png” title_text=”4″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/3.png” title_text=”3″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/citrix.jpg” title_text=”citrix” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/cloudshepherd.co.uk\/wp-content\/uploads\/2021\/02\/2.png” title_text=”2″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Friendly Support” _builder_version=”4.16″ header_font=”Comfortaa||||||||” background_color=”#00b0d8″ global_colors_info=”{}”]\"\"[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Cloud Solutions” _builder_version=”4.16″ header_font=”Comfortaa||||||||” background_color=”#00b0d8″ global_colors_info=”{}”]\"\"[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Proactively Monitored” _builder_version=”4.16″ header_font=”Comfortaa||||||||” background_color=”#00b0d8″ global_colors_info=”{}”]\"\"[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Hourly Backups” _builder_version=”4.16″ header_font=”Comfortaa||||||||” background_color=”#00b0d8″ global_colors_info=”{}”]\"\"[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ prev_background_color=”#ffffff” next_background_color=”#ffc811″ _builder_version=”4.16″ background_color=”#00b0d8″ top_divider_style=”clouds2″ bottom_divider_style=”waves2″ global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.16″ custom_padding=”100px||||false|false” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Proactive IT business planning” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_text_align=”center” header_font_size=”27px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” height=”300px” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Security as standard” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_text_align=”center” header_font_size=”27px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” height=”300px” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Hassle free support ” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_text_align=”center” header_font_size=”27px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” height=”300px” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Guidance on IT direction” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_text_align=”center” header_font_size=”27px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” height=”300px” custom_padding=”40px|30px|40px|30px|true|true” animation_style=”fold” animation=”off” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ next_background_color=”#474747″ _builder_version=”4.16″ background_color=”#ffc811″ custom_padding=”100px||||false|false” bottom_divider_style=”arrow3″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” text_font_size=”33px” global_colors_info=”{}”]<\/p>\n

Reasons to Buy From Us<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ custom_padding=”22px|||||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Our approach to our customers” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/IT_MANAGER-1.jpg” _builder_version=”4.16″ body_text_color=”#6b6b6b” global_colors_info=”{}”]<\/p>\n

We believe that it’s our customers that make us, our philosophy is that if we help our customers to grow and to get the most out of their technology they will help us grow, you can treat us as your in house IT department.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Enterprise level security as standard” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/lycs-architecture-U2BI3GMnSSE-unsplash-1-scaled.jpg” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Security is the cornerstone of our offer, we use the highest levels of encryption and backups to make sure that you never lose any data again, we make sure all your files are backed up in 3 locations and to enterprise level standards.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Better cash flow with no upfront costs” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2019\/05\/buildings-cars-city-169677.jpg” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

By consolidating your IT infrastructure and removing licensing, hardware, support, anti-virus, back-up and staffing costs, our desktop as a service product will save you money and allow your business to pay as you grow.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#474747″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” text_font_size=”33px” custom_padding=”2px||0px|||” global_colors_info=”{}”]<\/p>\n

Performance, Security, Reliability, Scalability,<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Service Type” _builder_version=”4.16″ background_color=”#ffffff” background_image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/email-pattern.png” background_size=”initial” background_repeat=”repeat” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”Share Tech||||||||” header_3_font_size=”24px” header_3_line_height=”1.6em” custom_padding=”0px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n

IT As a Service<\/h3>\n

IT as a Service, an interesting concept… Rather than being a white labelled \u00e2\u20ac\u0153desktop as a service<\/strong>\u00e2\u20ac\u009d offering, the Cloud Shepherd platform is built from the ground up to be agile, secure, scalable<\/strong> and most importantly, flexible<\/strong>.<\/p>\n

From provisioning through deployment to end user on-going service, the environment is our own architecture that has been purpose-built<\/strong> to deliver the most effective,<\/strong> scalable<\/strong> and efficient virtual desktop platform.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/lycs-architecture-U2BI3GMnSSE-unsplash-1-scaled.jpg” title_text=”lycs-architecture-U2BI3GMnSSE-unsplash” _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#aadb24″ background_image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/05\/green-cloud-computing.jpg” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_text_color=”#ffffff” text_font_size=”27px” text_line_height=”3em” global_colors_info=”{}”]<\/p>\n

Save energy and reduce CO2 emissions\u00a0<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#ffffff” global_colors_info=”{}”]<\/p>\n

With a cloud-managed desktop, your computing is done in a data centre, this means it’s all done on the most energy-efficient hardware available,\u00a0 and because it’s centralised there are much lower power overheads, this means you will see huge reductions to the environmental impact of your business IT with make use happy and the planet happy.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/email-pattern.png” background_size=”initial” background_repeat=”repeat” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Consolidate IT costs” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/costs.png” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Historical capital expenditure investment in equipment has made computer power, storage and scalability very hard to manage. The disparate resource of PC hard drives, RAM and processor power have meant that many organisations have had far more resources than they could effectively use, and manage.<\/p>\n

Deployment of a managed desktop delivers exactly what is necessary to provide all users with sufficient compute power – paid for per user, per month. This shift to operational expenditure based costing for IT allows for instant elasticity, long term scalability and easy fixed cost growth for the business.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Futureproof” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/futureproof.png” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

IT decisions are hard to make we’ve been there.<\/p>\n

The key to the growth of most organisations is cost efficient agility, allowing them to compete in any market, at any pace. Future proofing the tech infrastructure with a virtual desktop allows the business to deploy exactly what is necessary, when its necessary, where its necessary – to instantly accommodate any change within the business. All of this happens at a fixed cost per user.<\/p>\n

There are no refresh points and no technology expiry we upgrade everything for you. Software licensing provided by Cloud Shepherd permits access to the most up to date versions. The end user access equipment becomes simplistic, and easy to manage.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_blurb title=”Fully Managed” image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/fully-managed-it.png” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Defining a technical handover point in any IT estate is always difficult. The managed desktop, and in particular when delivered over a fully managed network, allows for a very clear handover point ensuring skill sets employed by the business are deliberate and in line with user engagement, productivity and growth strategies rather than break fix and IT estate management.<\/p>\n

Traditionally, 80% of IT budgets have been spent on doing what you do. 20% spent on creating new ways of doing business.<\/p>\n

We are here to change that.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#242424″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Experience it for yourself” button_text=”Get a 30 day test drive” module_class=”jucra_blurb_with_button” _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” button_alignment=”center” global_colors_info=”{}”]<\/p>\n

Sign up for our test drive and test out our platform we don’t take any payment information, we believe the product speaks for itself and the best way is to test it, you will have full access to our support during the process.<\/p>\n

Test drive today for 30 days<\/a><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Testimonials” _builder_version=”4.16″ background_image=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/email-pattern.png” background_size=”initial” background_repeat=”repeat” custom_margin=”-80px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_padding=”|||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Share Tech||||||||” text_text_color=”rgba(0,0,0,0.02)” text_font_size=”100px” text_line_height=”0.2em” header_font=”||||||||” header_2_font=”Share Tech||||||||” header_2_font_size=”48px” header_2_line_height=”1.4em” text_orientation=”center” custom_margin=”||30px||false” custom_margin_tablet=”||0px|” custom_margin_phone=”” custom_margin_last_edited=”on|tablet” text_font_size_tablet=”80px” text_font_size_phone=”60px” text_font_size_last_edited=”on|desktop” header_2_font_size_tablet=”” header_2_font_size_phone=”36px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

TESTIMONIALS<\/p>\n

What People Are Saying<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.16″ use_custom_width=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Richard Gill” company_name=”BDS Global” portrait_url=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/quote-light.png” quote_icon=”off” quote_icon_color=”#ffffff” quote_icon_background_color=”#ffa727″ portrait_width=”32px” portrait_height=”32px” _builder_version=”4.16″ body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”2em” background_color=”#ff8a3d” background_layout=”dark” animation_style=”fold” border_radii_portrait=”on|0px|0px|0px|0px” box_shadow_style_image=”preset1″ inline_fonts=”Montserrat” global_colors_info=”{}”]<\/p>\n

Cloud Shepherd helped to make our business much more resilient, replacing physical site-based servers with virtual cloud-hosted workstations.\u00a0 Their staff are friendly, knowledgeable and responsive and as such we would have no hesitation in recommending their service to others.<\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Jennifer Appleton” company_name=”ISO Quality Services” portrait_url=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/quote-dark.png” quote_icon=”off” quote_icon_color=”#15314E” quote_icon_background_color=”#ffffff” portrait_width=”32px” portrait_height=”32px” _builder_version=”4.16″ body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”2em” background_color=”#ffffff” animation_style=”fold” animation_delay=”400ms” border_width_all=”1px” border_color_all=”rgba(21,49,78,0.2)” border_radii_portrait=”on|0px|0px|0px|0px” box_shadow_style_image=”preset1″ locked=”off” global_colors_info=”{}”]<\/p>\n

We have been working with Ed and the team from Cloud Shepherd for over 5 years. As our team and our requirements have grown, as has the support from Cloud Shepherd. Acting as our outsourced IT department, nothing is too much trouble and they have been their to not only solve the urgent issues, but to also help us plan our IT requirements for the future. The team are friendly, responsive and knowledgeable. As a small growing business this is exactly what we need.<\/span><\/p>\n

[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Sara Matthews” company_name=”Royal Porcelain works” portrait_url=”https:\/\/new.cloudshepherd.co.uk\/wp-content\/uploads\/2020\/04\/quote-dark.png” quote_icon=”off” quote_icon_color=”#15314e” quote_icon_background_color=”#ffffff” portrait_width=”32px” portrait_height=”32px” _builder_version=”4.16″ body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”2em” background_color=”#f1f1f1″ animation_style=”fold” animation_delay=”200ms” border_radii_portrait=”on|0px|0px|0px|0px” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

At Royal Porcelain Works, we use Cloud Shepherd for all our IT support. Ed, Dave and the team there are fantastic to deal with and their service is exceptional, providing a fast and efficient response to any issues. Having never used a remote service before, I can highly recommend Cloud Shepherd, as they very much feel a part of our onsite team<\/span><\/p>\n

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Unit 1 Elgar Business Centre
Hallow
Worcestershire
WR2 6NJ<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Hours” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffa727″ icon_placement=”left” image_icon_width=”28px” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” custom_padding=”|||” animation_style=”fold” animation_delay=”150ms” animation=”off” icon_font_size=”28px” locked=”off” global_colors_info=”{}”]<\/p>\n

M-F: 8:30am – 5:00pm
S-S: Closed
Emergency support\u00a0 24\/7<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”Call Us” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffa727″ icon_placement=”left” image_icon_width=”28px” content_max_width=”1100px” _builder_version=”4.16″ header_font=”Share Tech||||||||” header_font_size=”24px” header_line_height=”1.2em” body_font=”Open Sans||||||||” body_font_size=”16px” body_line_height=”1.8em” background_layout=”dark” custom_padding=”|||” animation_style=”fold” animation_delay=”150ms” animation=”off” icon_font_size=”28px” locked=”off” global_colors_info=”{}”]<\/p>\n

0800 368 7373<\/p>\n

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We deliver 24\/7 IT support, IT security, cloud managed desktops, telephony and data services, we keep your IT systems working. Whatever you need whenever you need it.Is your IT working as it should?   Is it unreliable, frustrating, affecting company productivity, are staff and customers compaining? Do simple issues not get addressed and when they […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-269487","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/269487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=269487"}],"version-history":[{"count":0,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/269487\/revisions"}],"wp:attachment":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=269487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}