At Cloudshepherd, accessible from cloudshepherd.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cloudshepherd and how we use it.<\/p>\n
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.<\/p>\n
We are a Data Controller of your information.<\/p>\n
Cloudshepherd Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:<\/p>\n
Cloudshepherd Limited will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.<\/p>\n
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.<\/p>\n
In certain circumstances, you have the following data protection rights:<\/p>\n
Cloudshepherd follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring\/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.<\/p>\n
Like any other website, Cloudshepherd uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and\/or other information.<\/p>\n
For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator<\/a>.<\/p>\n You may consult this list to find the Privacy Policy for each of the advertising partners of Cloudshepherd.<\/p>\n Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Cloudshepherd, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and\/or to personalize the advertising content that you see on websites that you visit.<\/p>\n Note that Cloudshepherd has no access to or control over these cookies that are used by third-party advertisers.<\/p>\n Cloudshepherd’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.<\/p>\n You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.<\/p>\n Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and\/or monitor and guide their online activity.<\/p>\n Cloudshepherd does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.<\/p>\n Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and\/or collect in Cloudshepherd. This policy is not applicable to any information collected offline or via channels other than this website.<\/p>\n By using our website, you hereby consent to our Privacy Policy and agree to its terms.<\/p>\n","protected":false},"excerpt":{"rendered":" At Cloudshepherd, accessible from cloudshepherd.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cloudshepherd and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"[vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690588959{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\nPrivacy Policies<\/h2>\n
Third Party Privacy Policies<\/h2>\n
Children’s Information<\/h2>\n
Online Privacy Policy Only<\/h2>\n
Consent<\/h2>\n
1. INTRODUCTION<\/h5>\nAncoraThemes (website url address: http:\/\/ancorathemes.com\/<\/a>\/) appreciates your business and trust<\/span>. We are Cyprus based company, creating products to enhance your website building experience. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690597112{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
2. DATA COLLECTED<\/h5>\n
DATA STORAGE LOCATION<\/span><\/h6>\nWe are Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU\/US \u00e2\u20ac\u0153Privacy Shield\u00e2\u20ac\u009d, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: <\/span>Hetzner Data Privacy Policy<\/span><\/a>.<\/span>\n
REGISTRATION DATA<\/span><\/h6>\nIf you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.<\/span>\n
PURCHASE DATA<\/span><\/h6>\nTo receive product support, you have to have one or more Envato\/ThemeREX purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.<\/span>\n
SUPPORT DATA<\/span><\/h6>\nIf you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU\/US \u00e2\u20ac\u0153Privacy Shield\u00e2\u20ac\u009d and you can see their privacy policy here: <\/span>Ticksy Privacy Policy<\/span><\/a>.<\/span>\n
COMMENTS<\/span><\/h6>\nWhen you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.<\/span>\n
CONTACT FORM<\/span><\/h6>\nInformation submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU\/US \u00e2\u20ac\u0153Privacy Shield\u00e2\u20ac\u009d policy and you can find more information about this here: <\/span>Zoho Privacy Policy<\/span><\/a>.<\/span>\n\nThese submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.<\/span>\n
GOOGLE ANALYTICS<\/span><\/h6>\nWe use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: <\/span>Google Analytics Opt-out<\/span><\/a>.<\/span>\n
CASES FOR USING THE PERSONAL DATA<\/span><\/h6>\nWe use your personal information in the following cases:<\/strong>\n
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3. EMBEDDED CONTENT<\/h5>\nPages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.<\/span>\n\nThese websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:<\/span>\n
FACEBOOK<\/span><\/h6>\nThe Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: <\/span>Facebook Privacy Policy <\/span><\/a>.<\/span>\n
TWITTER<\/span><\/h6>\nWe use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: <\/span>Twitter Privacy Policy <\/span><\/a>.<\/span>\n
YOUTUBE<\/span><\/h6>\nWe use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: <\/span>YouTube Privacy Policy<\/span><\/a>.<\/span>\n
CONSENT CHOICE<\/span><\/h6>\nWe provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you consented to it.\n\nThe checkboxes below show you all embeds you have consented to so far. You can opt-out any time by un-checking them and clicking the update button.\n
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4. COOKIES<\/h5>\nThis site uses cookies \u00e2\u20ac\u201c small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.<\/span>\n
NECESSARY COOKIES (ALL SITE VISITORS)<\/span><\/h6>\n
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NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)<\/span><\/h6>\n
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5. WHO HAS ACCESS TO YOUR DATA<\/h5>\nIf you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.<\/span>\n\nIf you are a client with a registered account, your personal information can be accessed by:<\/span>\n
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6. THIRD PARTY ACCESS TO YOUR DATA<\/h5>\nWe don't share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:<\/span>\n
ENVATO PTY LTD<\/span><\/h6>\nFor the purpose of validating and getting your purchase information regarding licenses for the Avada theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: <\/span>Envato Privacy Policy<\/span><\/a>.<\/span>\n
TICKSY<\/span><\/h6>\nTicksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU\/US \u00e2\u20ac\u0153Privacy Shield\u00e2\u20ac\u009d and you can see their privacy policy here: <\/span>Ticksy Privacy Policy<\/span><\/a>.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
7. HOW LONG WE RETAIN YOUR DATA<\/h5>\nWhen you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.<\/span>\n\nIf you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
8. SECURITY MEASURES<\/h5>\nWe use the SSL\/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured\/hijacked by third parties without authorization.<\/span>\n\nIn case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
9. YOUR DATA RIGHTS<\/h5>\n
GENERAL RIGHTS<\/h6>\nIf you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.<\/span>\n\n\nYou can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).<\/span>\n\nIf you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.<\/span>\n
GDPR RIGHTS<\/h6>\nYour privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.<\/a><\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
10. THIRD PARTY WEBSITES<\/h5>\nThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites.<\/span>\n\nAll social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.<\/span>\n\nPlease be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES<\/h5>\nAt times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.<\/span>\n\nAny passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"70px\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row hide_bg_image_on_tablet=\"\" hide_bg_image_on_mobile=\"\" css=\".vc_custom_1527690611459{background-color: #f7f8f9 !important;}\"][vc_column icons_position=\"left\"][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][trx_sc_content size=\"none\" number_position=\"br\" title_style=\"default\" link_style=\"default\" class=\"p70\"][vc_column_text]\n
12. AMENDMENTS<\/h5>\nWe may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.<\/span>[\/vc_column_text][\/trx_sc_content][vc_empty_space height=\"4em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row][vc_row][vc_column icons_position=\"left\"][vc_empty_space height=\"8em\" alter_height=\"none\" hide_on_desktop=\"\" hide_on_notebook=\"\" hide_on_tablet=\"\" hide_on_mobile=\"\"][\/vc_column][\/vc_row]","_et_gb_content_width":"","footnotes":""},"class_list":["post-685","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=685"}],"version-history":[{"count":0,"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/685\/revisions"}],"wp:attachment":[{"href":"https:\/\/cloudshepherd.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}