0800 368 7373 help@cloudshepherd.co.uk

Voice Over Cloud

Move your telephony into the cloud and take advantage of the many benefits.  With access to enterprise-class technology you can work the way you want to from a wide range of devices and locations.

Call us today 0800 368 7373 to start your journey.

Work smarter with a phone system tailored to deliver your results.

Our Voice over Cloud Managed Service provides tailored complete communication solutions for businesses of all sizes. All the functionality of traditional telephony, with greater flexibility, features and at a lower cost.

Quick Overview

Using Reliable, Flexible and Cost-Effective technologies, we help deliver an exceptional Cloud Voice service to our customers. With Mobile apps included and WiFi enabled desk phones available, Users can work from anywhere as if they were in the office. 

Hosted in the same data centres as our Cloud Desktop ensuring your phone system is as reliable and high performing as our other services. 

With easy access to dashboards to monitor the performance of your teams, the number of waiting calls and the average wait time, you can make decisions based on your call queues in real time, instead of waiting for the report the next day.

Work from any device

From anywhere

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Call Recording

CRM integration

Everything backed up

Fully managed

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Unified Communications

As technology such as telephony and IT converge. Incorporate a variety of communication channels all on one platform.  Provide your business with a consistent user-interface and experience across multiple devices and platforms.  

Include Web Chat, Instant Messaging, Availability, Email Notifications and more.

 

 

Mobility

Utilise smart phone apps to bring your extension with you on a wide range of devices or skip the software and forward to a mobile.

Never miss a call.

Massive Savings

With one simple service plan that includes everything you need, you can eliminate the cost of maintaining equipment with a pay as you grow cloud based solution.

Simple transparent pricing

Unlimited Free calls between staff and to UK landlines and mobiles.

 

Advanced Call Routing Functionality

 

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Reporting and Analysis

As a fully digital system, it’s easy to analyse your call metrics, allowing you to generate insightful reports on customer and agent activities.

Collaboration and Conferencing

Work together with colleagues and customers using first class collaboration and conferencing tools (incl. Video, Polls, File-Sharing, Screen Share, Remote Assist & Record) 

Easy to access with no special software requirements.

Fully Managed Service

Designed to be convenient, easy to use and fully scalable.  We’ll take care of everything from consultation, design and installation through end user training with ongoing support

Enabling you to focus on your strengths.