If your business is currently running on a digital setup, such as analogue or iSDN, you’re probably noticing that home working isn’t really an option, unless you have decided to use publicly available resources like Microsoft Teams or Zoom. Voice over cloud telephony can be tailored to your business in a way that makes expansion easy, and communication with your customers a pleasure, rather than a daunting task.
There are a lot of misconceptions out there about how voice over cloud telephony works, whether it is reliable, or the new norm of telephone communication. Let’s get started on them:
Voice over cloud is expensive to set up
Fortunately, this isn’t the case. What most businesses don’t realise is that voice over the cloud doesn’t cost you, or at least it won’t cost more than what you’re paying right now. Switching to this kind of telephony means you’ll be making and receiving calls via the internet, instead of through the PSTN (Public switched telephone network), so calls to the majority of numbers generally incur no cost.
Voice over cloud doesn’t need a physical system, so no need to worry about paying to have an engineer set this up for you. In fact, you will never see the hosted system, as it is in a secure location, where your users, calling features and updates are stored. The cost of calling only comes in the handsets you are provided, which don’t need to be actual desk phones, you have the option of calling via a dedicated mobile application, or through an IP phone – The latter of the two would require a wired connection with a physical router or fixed power supply, such as a computer.
Voice over cloud is just the same as my current setup
The call quality is bad when using voice over cloud
Voice over cloud is only for big companies
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